Shipping policy
SHIPPING INFORMATION
At Canelory Shop, we are committed to delivering premium football kits to fans worldwide with reliable and secure shipping services.
All orders are processed within 3–5 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Please note that processing times may be extended during:
· Holiday seasons
· Major promotional sales
· New product launches
· High-demand international football events
ESTIMATED DELIVERY TIMES
United States
Orders will deliver in 7–14 business days
Delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, and other logistical factors beyond our control.
SHIPPING COSTS
We proudly offer:
FREE WORLDWIDE SHIPPING ON ALL ORDERS
No minimum purchase is required unless otherwise stated during promotional campaigns.
ORDER TRACKING
Once your order has shipped, you will receive an email with tracking information.
Please allow 2–5 business days for tracking updates to appear in the carrier’s system.
If tracking information has not updated after 7 business days, please contact our support team.
MULTIPLE ITEM ORDERS
Orders containing multiple items may ship separately depending on supplier availability and warehouse location.
Customers may receive separate tracking numbers for products within the same order.
CUSTOMS, DUTIES & IMPORT FEES
International customers may be subject to customs duties, taxes, or import fees required by their country.
These charges are the responsibility of the customer.
Canelory Shop is not responsible for customs delays or additional import charges.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping details at checkout.
Canelory Shop is not responsible for packages lost due to incorrect or incomplete shipping information provided by the customer.
If you notice an error after placing your order, please contact us immediately.
LOST OR DELAYED PACKAGES
If your package is significantly delayed or appears lost in transit, please contact our support team.
We will work directly with the shipping carrier to investigate and assist in resolving the issue.
Canelory Shop is not responsible for delays caused by:
· Customs inspections
· Carrier service interruptions
· Weather-related disruptions
· International shipping restrictions
CONTACT INFORMATION
For shipping questions or support inquiries, please contact:
Canelory Shop
Email: support@canelory.shop
Address: 8457 Greenbelt Rd APT 101, Greenbelt, MD 20770, USA
Customer Support Response Time: 24–48 business hours
Thank you for choosing Canelory Shop.
Wear Your Nation. Own The Moment.